For carriers · fleetfax

The terms

What a carrier account asks of you

Your safety record is public. Reading it should not cost you a packet, a login or your face.

No onboarding to get through

There is no packet, no questionnaire and no queue. You create an account, you tell fleetfax which USDOT number is yours, and the pages are there.

No ELD or telematics credentials

fleetfax never asks for a login to your ELD, your TMS or anything else you run your trucks on. Everything here comes from the federal datasets.

No facial recognition, no biometrics

No selfie, no ID scan, no liveness check. fleetfax does not collect biometric data from carriers.

No gatekeeper standing between you and a broker

Nothing on fleetfax has to be completed before a broker can look you up, and nothing you do here approves or blocks you anywhere. Your federal record is public, and it was public before you got here.

Your record

The page a broker opens, opened from your side

A carrier account is an ordinary fleetfax account with your own USDOT number set as your home number. Every page it opens shows the same public record any visitor sees on your carrier report: the same authority status, the same inspections and violations, the same insurance and MCS-150 filings, read out of the same federal datasets.

Opening an account and setting your number does not change the federal record, and it does not change what a broker reads in it. What it changes is whose record fleetfax puts in front of you first. Claiming the page, which is the next section, is what lets you add to it.

Claiming

Claim your page

Claiming proves you control the company, not with a document but with a code. fleetfax sends a one-time code to the email on file with the FMCSA, and when you enter it back, the page is yours to add to. No packet, no upload, no wait for a reviewer in the ordinary case.

01

Tell us your number

You create an account and enter the USDOT number you run under.

02

Enter the code we email

A one-time code goes to the email on your FMCSA registration. Enter it back.

03

The page is yours

A dated Claimed mark appears, and the parts below the record open up for you to fill.

Minutes, in the ordinary case. If your registration contact changed in the last two months, step 2 becomes a review by hand instead.

A code to the contact FMCSA already has

We send it to the email on file with the FMCSA. What is on that registration is already on your page, because it sits in the public federal file every reader of that data gets, and claiming neither puts it there nor takes it down. If your contact information changed in the last two months we review the claim by hand instead, since a code sent right after a change would only prove that whoever made the change can read the inbox.

A Claimed mark, dated, that says exactly what it means

Your page carries a small “Claimed” mark with the month you claimed it. It says a representative of the carrier controls the page and confirmed a contact channel on that date. It is not a safety rating and not a stamp of approval. It says who is at the keyboard, nothing more.

You can add to the page, never to the record

Claiming lets you add to your page. It never changes a federal fact, never moves a flag a broker sees, and never tells you who looked you up. The record is still the record.

Every claim, and every attempt to claim, sends a note to the contacts on your federal registration, so if someone else tries to claim your page, you hear about it.

Your page

The parts of your page that are yours to fill

A claimed page can carry your logo, your website, a paragraph in your own words, the states and lanes you run, the equipment you run them with, and a dispatch contact. Brokers who search by lane see what you actually haul, and a page with a logo reads like a company somebody stands behind. All of it sits under a plain “Reported by the carrier” line, below the federal record and never mixed into it, so a broker always knows which parts are the government's and which are yours.

From the federal record

Authority statusInsurance on fileInspections and violationsCrashesMCS-150 filingsFleet size

Read from the federal datasets. Nothing you do here changes it.

Reported by the carrier

Logo and websiteYour own paragraphStates and lanesEquipmentDispatch contact

Yours to fill once you claim the page. Labeled as yours, always.

One rule between them, and it never moves. A broker reading your page always knows which half is the government’s and which half is yours.

Your logo and website

The first thing that makes a page look like a real company instead of a row in a database. A person looks at the logo before it appears on your page.

The states and lanes you run

Where you actually haul. Nothing in the federal record says this, so it is the one thing only you can add, and it is what a broker sourcing a lane searches on.

Your equipment

Dry van, reefer, flatbed, and how many. Labeled as your own count, next to the trucks the inspection record has actually seen.

A dispatch contact, if you want one on the page

A name, a role, a dispatch phone and email, and an after-hours number. Whatever you put here is published, and a broker on your page can call or email it straight from the row, so use a line you want ringing. Leave it empty and your page carries no contact from you. Changing a published phone or email later asks for a code, so somebody who gets into your account cannot quietly redirect your calls.

Self-reported and labeled as such, always. fleetfax does not check your lanes, your equipment or your dispatch contact against anything, and it never presents what you type as a federal fact. That line is the whole reason we can let you type it.

Record changes

When your record moves, you read how it moved

fleetfax reads the federal record once a day and writes down what is different from the day before. A change arrives as the value that was there, the value that is there now, and the date it moved.

This is also the first place a stolen identity shows: the contact swap a double-broker files to redirect your loads lands here as a dated change, on the page you already watch.

fleetfax reads your federal record once a day. Most days nothing moved and you hear nothing. The day something does, you get the value that was there, the value that is there now, and the date.

Illustrative rows, not a real carrier.

Power units6 → 9changed May 14, 2026

BIPD insurance on file$750,000 → $1,000,000changed March 2, 2026

Operating statusNot authorized → Authorized for propertychanged January 9, 2026

Same-day watch on your own number uses one of the three same-day slots a free account gets, so it counts against the carriers you watch.

Your dates

The dates that are already on your record

Your MCS-150 biennial update month is decided by your USDOT number, and it does not move. fleetfax works out the next one, shows the annual UCR registration window, and lists the insurance filing dates already on your record. Each date says what it is in one line, and links to the official filing page where there is one. Insurance filings have no page of their own to link to.

We remind, we never file. fleetfax does not submit anything on your behalf, does not hold your filings, and cannot confirm a filing was accepted. fleetfax is an independent company: it is not affiliated with, endorsed by, or acting for the FMCSA.

New authority

The honest countdown

If your authority is new, the wait is the product. Most of what circulates about how long brokers make you wait is folklore, so fleetfax prints only the waiting periods a broker has published:

C.H. Robinson: 7 days of active authority

Published in their carrier setup requirements.

Amazon Relay: 180 days of active authority

Published in their carrier eligibility requirements.

Many brokers apply unpublished waiting periods. fleetfax does not guess at those and does not print a number nobody published. Your record on fleetfax counts the days from the authority grant date when the federal file carries one. When it does not, the count runs from the date your USDOT record was created instead, which is a different event, and the page says so rather than passing one off as the other.

Corrections

Is something wrong on your record?

Federal records carry mistakes: an address you left three years ago, a crash that was not yours, a unit count from a fleet you no longer run. fleetfax shows what the record says, which means a correction has to start with the office that holds the field.

Sign in and send it from your record: what is wrong, what it should say, and anything you have already filed. A person reads it, and we aim to have it reviewed within 5 business days. fleetfax cannot change a federal record. What it can do is tell you which source holds the field you are disputing, and fix anything that is ours.

Ask about your record

Questions

Questions carriers ask

Does a carrier account change what brokers see about me?

Opening an account doesn't. It shows you the same public record a broker sees. If you claim your page, you can add a labeled “reported by the carrier” block below the federal record: your logo, what you haul, and a dispatch contact if you want one on the page. That block is the one thing a broker sees that you control, and it never changes a federal fact.

Do you tell carriers who viewed their record?

We don't show carriers who viewed their record.

What does a carrier account cost?

Nothing. Reading your own federal record, the changes on it and your filing dates is free. Claiming your page, and everything you can put on it, is free too.

Do I have to prove the USDOT number is mine?

Not to open an account and read your record: you just tell fleetfax your number. To claim the page and add to it, yes: we send a one-time code to a contact on your FMCSA registration, and claiming grants inputs only, never any change to the federal record.

Does claiming publish my phone number?

Only the one you type. The dispatch contact on a claimed page is optional and it is public: a name, a role, a phone, an email and an after-hours number, shown under “Reported by the carrier” where anyone reading your record can use them. Leave it empty and nothing of yours appears there. The contact on your FMCSA registration is a different thing and it is already on your page, and on other sites that read the same federal file, whether you claim or not.

What does the Claimed mark mean?

That a representative of the carrier controls the page and confirmed a contact channel from the federal registration on the date shown. It is not a safety rating or a stamp of approval. It says who is at the keyboard.

Is fleetfax affiliated with the FMCSA?

No. fleetfax is an independent company that reads the datasets FMCSA publishes. It is not affiliated with, endorsed by, or acting for the FMCSA, and it cannot file anything with them on your behalf.

Can I get my record taken off fleetfax?

The safety record FMCSA publishes is public data, and fleetfax reports it the way every other reader of those datasets does. You can delete your fleetfax account at any time, from your account settings.

Your federal record, working for you